Human Rights

Human rights is an issue that affects all industries but human trafficking and fair labour standards are of particular concern to the hotel sector.

What’s the problem?

Human rights are the basic rights and freedoms that all people are entitled to. ITP has consulted stakeholders and members’ forums to identify the most salient human rights risks in the industry. Through this process the development and construction phase, supply chain and procurement, recruitment, and the potential use of hotels as venues for human trafficking were all identified as susceptible to human rights issues where industry collaboration is needed.

Why act?

We recognise that the hospitality industry can play an important role in preventing the exploitation of vulnerable people, especially children. The hospitality industry is a people industry and it is essential that we work together to support the protection of human rights of our colleagues, the parties we do business with, and the communities where we operate. Labour rights issues - decent hours, contracts and pay - are global human rights. Where the law is insufficient to protect workers’ rights, the United Nations Guiding Principles put the onus on the business to protect them. People are fundamental to excellent hotel service, so it is not just a moral imperative to create a strong and confident workforce, it also makes good business sense.

What is ITP doing?

ITP is committed to the principles outlined in the United Nations Declaration on Human Rights and the business responsibility to respect human rights as informed by the United Nations Guiding Principles on Business and Human Rights (UNGPs). ITP also commits to collaborate with the industry in support of the United Nations Sustainable Development Goals on human rights-related targets. Our Human Rights Working Group brings members together to accelerate learning, share best practice and develop resources to help members address human

rights issues. We actively engage with specialist international organisations, industry bodies and trade unions to accelerate learning on human rights. Our focus is working with stakeholders and members to deliver practical, business-focused solutions and resources. Together we developed a Human Trafficking Position Statement, a Know How Guide and Guidelines for Checking Recruitment Agencies. ITP's YCI programme is helping hotels to re-integrate survivors of human trafficking through secure employment. We are also working to unite the hotel industry in a shared commitment to three key Principles on Forced Labour.

Marriott International recognizes its unique opportunity in the travel and tourism industry to advance human rights. We have a created a robust human rights awareness program, which includes required trafficking awareness training, innovative solutions-based programming, and partnerships with expert nonprofits to educate, advocate for, and respect human rights. We are proud to partner with the International Tourism Partnership and work with our industry peers to take real action on human rights risks and drive meaningful positive change in the hotel industry

Tu Rinsche, Director, Social Impact & Global Responsibility, Marriott International

What can I do next?

Assess where you may be exposed to human trafficking risk: in your operations, labour supply and supply chain. Our resources will help you understand the issues and give you the groundwork to develop sound policies and procedures. Take a good look at your current employment policies and procedures – and those of your contractors. Do they support staff development and career progression for all workers? Do they enable the most vulnerable workers to feel supported and represented? Ensure that there is not only good policy but effective monitoring. Talk to your workforce.